Terms & Conditions

Island Taverns Limited T/A Barbary North Coast Grill & Social.
Terms and Conditions as at 14th August 2026

 

GENERAL RULES  BELOW – ALL APPLY TO EACH INDIVIDUAL PROMOTION

  • When registering for the loyalty scheme, person’s must indicate that they are over 18 to receive certain drinks promotions & discounts. Persons may still be asked for proof of age as per the Manx licensing laws, all conditions and acceptable forms of Identification still apply. Service will be refused to anyone who it appears, or cannot prove they are 18 years of age.
  • The company reserve the right to alter / change / the promotion at any time for whatever reason. The company reserve the right to refuse service for any reason / or deny discounts or promotions to any person or group for any reason whatsoever, should the company feel there is sufficient reason too, or that the promotion has been abused in anyway.
  • None of the promotions on the loyalty cards will run during the following dates every year;
    ISLE OF MAN T.T., MANX GRAND PRIX / FESTIVAL OF MOTOR SPORT, DECEMBER 1st – 31st
  • The company holds the final decision on any dispute whatsoever.
  • The card MUST be registered to receive this promotion
  • The customer MUST hand over their card to the server to receive the promotion
  • Any customer who has forgotten their card on the day, cannot ask for the discount another time when producing the card at a later date (i.e. the card must be given at the time – and the discount will only be given on the day.
  • Any customer who has forgotten their card, if they are entitled to some sort of free product whatsoever, cannot claim the prize until their card has been shown
  • Only one promotion can be redeemed at any one time, this is purely because the till system cannot do more than one promotion discount per bill.
  • The promotions are available at both Jaks Bar & Smokehouse, Frank Matcham’s and all Barbary Coast venues only, and no other venues whatsoever.
  • Redeeming any promotion/prize can be done at both venues as above also, and no other venues whatsoever.
  • Not in conjunction with any other promotion on food or drinks in Jaks Bar & Smokehouse, The Barbary Coast Venues and Frank Matcham’s.

5% OFF ALL FOOD AND DRINKS – ALL DAY – EVERYDAY;

  • On handing in your card, you will receive a 5% deduction on any bill/transaction. Whether for one item, or a full bill.
  • The 5% discount applies to both food and drinks
  • The discount applies to snacks and hot drinks also

KIDS EAT FREE MONDAYS

  • Terms and conditions: Promotion valid and applicable at The Barbary Coast (Douglas/East) on Monday evenings from 5pm-9pm. Kids must order items from the kids menu only. Whippy ice cream included. Drinks not included. Only children aged 12 and below can receive the promotion. Anyone over this age will be considered an adult, and will have to pay for the meal. Offer is valid ONLY upon the purchase of an adults meal from the menu (appetisers and light bites will not be considered a main meal). Any platter ordered will be classed as one meal only and only one kids meal will be deducted from your bill – this is due to our till system and cannot be changed. Each adult meal purchased will entitle the table to one child’s meal: Therefore 1 adult meal = 1 child’s meal. Management have the right to remove this offer at anytime, and without prior notice. The managements decision is final and binding.

FREE MEAL STAMP PROMOTION

  • Terms and conditions: This promotion will run all day, everyday – from the date advertised only. The promotion will end on April 1st 2027. The promotion will be available at All three Barbary Coasts ONLY, Douglas East, Ramsey North & Peel West. The promotion will not be available at any other jaks group venue. The promotion is for one stamp – for one main meal only from menu. Senior Meals, Kids Meals, Appetisers ordered as a main course, and desserts are not classed as a main meal. Any platter ordered on the menu, will only be classed as one meal. Not redeemable for any monetary amount. Promotion does not apply to any drinks whatsoever. The company reserve the right to alter / change / ANY promotion at ANY time for whatever reason. The company reserve the right to refuse service for any reason / or deny discounts or promotions to any person or group for any reason whatsoever, should the company feel there is sufficient reason too, or that the promotion has been abused in anyway. The company holds the final decision on any dispute whatsoever. This promotion is not in conjunction with any other promotion. You cannot be given a stamp for your meal if you use your loyalty card when paying for a meal. Not available for click & collect/collection. This is only available by eating in the venue only. Not available by purchasing on our app, only in venue on the day. For any food and drink promotions running – it is the responsibility of the customer to notify a staff member of any allergens they have. One stamp will be given for each time you visit individually for a meal. If you come to one of the barbary costs twice in one day, you WILL be entitled to a stamp for each visit, but must be a main meal from the menu purchased. The cards are individual – this means that it is one card per person, and only applies to their meal. (for example, you cannot come and order 4 meals, and expect to get 4 stamps. You will only get one stamp FOR YOUR MEAL. You will receive 10% discount on receiving your 4th stamp. This will apply to any meal. The 10% discount will only apply to one meal if in a bill of other meals. The free meal is not limited, you can order any main meal on the menu. You CANNOT order a platter for your free meal to share with someone else. You cannot try and get free drinks or any other item as your free meal, it must be a main meal on the menu. If you lose your stamp card, we cannot replace it with another card with stamps on it, you will have to start again. Once you have gained 7 stamps, on your 8th visit you can order ONE MAIN MEAL ONLY for free. The free meal will be removed from your bill on passing over a fully stamped card. Once you have handed your card over, it will be destroyed. You can start again with another card, as many times as you like, until the promotion ends. On the promotion end date, anyone with a card that does not have 7 stamps on it, will not be entitled to anything whatsoever. The company hold the right to add / change any of the conditions with no notice.

GIFT VOUCHERS  –  TERMS AND CONDITIONS

  • Vouchers cannot be redeemed for cash.
  • Vouchers can be used to purchase drinks or food and can also be collected if the customer wishes to do so.
  • Vouchers are valid for one year only from the date of the sale. This is non-negotiable, and any voucher that may be tried to be redeemed after this time will not be accepted under any circumstances.Any promotions available at the time of redemption will also be valid.
  • Purchases must be made on the voucher within the Jaks Group of venues; these are not redeemable at other venues.
  • The Jaks Group of venues includes Jaks Bar & Smokehouse, Barbary Coast Grill & Bar Douglas, Frank Matcham’s Cocktail & Music Bar, Barbary Coast Grill & Social Ramsey, and Barbary Coast Grill & Tavern Peel.
  • When redeeming a voucher, please pass it to your server at the point of payment so it can be redeemed.
  • Vouchers purchased online must be printed off and handed to your server. Please DO NOT try to show the server the digital copy on your phone. The hard copy must be handed over for redemption.
  • Online vouchers are digitally stored on the company’s database once they are purchased and redeemed so that the company knows when a voucher has been used. Any customer trying to use a digital voucher more than once will be prosecuted. The manager, staff member, or director who decides that a voucher has already been used will make this decision, which will be final and binding.
  • Vouchers purchased at any Jaks group venue will have a till receipt stapled to a piece of card. We must be given the till receipt part of this at the point of redemption. Anyone not providing the till receipt copy, and only the card copy, will not be able to redeem, as the till receipt copy has the unique redemption number within.
  • When redeeming a voucher, the total amount MUST be redeemed. If there is a balance remaining on the voucher at the point of redeeming, we CANNOT:
    • Give cash change
    • Provide another voucher for the remaining balance
  • Customers may purchase items to take out with them to use up any remaining balance, for example a bottle of wine, or some soft drinks.
  • The manager’s or directors’ decision on any issues regarding voucher redemption will be final. Should the manager, staff, or directors feel that the voucher is being abused in any way, they will not allow it to be used, and their decision will be final.

Island Taverns Limited T/A Barbary North Coast Grill & Social. Dated 17th November 2025.