Terms & Conditions

ISLAND TAVERNS LIMITED T/A BARBARY NORTH COAST GRILL & SOCIAL
Terms and Conditions of Promotion as at 31 March 2025

 

LOYALTY CARD
GENERAL RULES  BELOW – ALL APPLY TO EACH INDIVIDUAL PROMOTION

  • When registering for the loyalty scheme, person’s must indicate that they are over 18 to receive certain drinks promotions & discounts. Persons may still be asked for proof of age as per the Manx licensing laws, all conditions and acceptable forms of Identification still apply. Service will be refused to anyone who it appears, or cannot prove they are 18 years of age.
  • The company reserve the right to alter / change / the promotion at any time for whatever reason. The company reserve the right to refuse service for any reason / or deny discounts or promotions to any person or group for any reason whatsoever, should the company feel there is sufficient reason too, or that the promotion has been abused in anyway.
  • None of the promotions on the loyalty cards will run during the following dates every year;
    ISLE OF MAN T.T. FORTNIGHT, MANX GRAND PRIX / FESTIVAL OF MOTOR SPORT FORTNIGHT, DECEMBER 1st – 31st
  • The company holds the final decision on any dispute whatsoever.
  • The card MUST be registered to receive this promotion
  • The customer MUST hand over their card to the server to receive the promotion
  • Any customer who has forgotten their card on the day, cannot ask for the discount another time when producing the card at a later date (i.e. the card must be given at the time – and the discount will only be given on the day.
  • Any customer who has forgotten their card, if they are entitled to some sort of free product whatsoever, cannot claim the prize until their card has been shown
  • Only one promotion can be redeemed at any one time, this is purely because the till system cannot do more than one promotion discount per bill.
  • The promotions are available at both Jaks Bar & Smokehouse, Frank Matcham’s and all Barbary Coast venues only, and no other venues whatsoever.
  • Redeeming any promotion/prize can be done at both venues as above also, and no other venues whatsoever.
  • Not in conjunction with any other promotion on food or drinks in Jaks, Frank Matcham’s or Barbary Coast.

 

5% OFF ALL FOOD AND DRINKS – ALL DAY – EVERYDAY;

    • On handing in your card, you will receive a 5% deduction on any bill/transaction. Whether for one item, or a full bill.
    • The 5% discount applies to both food and drinks
    • The discount applies to snacks and hot drinks also

GIFT VOUCHERS  –  TERMS AND CONDITIONS

Vouchers cannot be redeemed for cash

Vouchers can be used to purchase drinks or food and can also be collected if the customer wishes to do so.

Vouchers are valid for one year only from the date of the sale. This is non-negotiable, and any voucher that may be tried to be redeemed after this time will not be accepted under any circumstances.Any promotions available at the time of redemption will also be valid.

Purchases must be made on the voucher within the Jaks Group of venues; these are not redeemable at other venues.
The Jaks Group of venues includes Jaks Bar & Smokehouse, Barbary Coast Grill & Bar Douglas, Frank Matcham’s Cocktail & Music Bar, Barbary Coast Grill & Social Ramsey, and Barbary Coast Grill & Tavern Peel.

When redeeming a voucher, please pass it to your server at the point of payment so it can be redeemed.

Vouchers purchased online must be printed off and handed to your server. Please DO NOT try to show the server the digital copy on your phone. The hard copy must be handed over for redemption.

Online vouchers are digitally stored on the company’s database once they are purchased and redeemed so that the company knows when a voucher has been used. Any customer trying to use a digital voucher more than once will be prosecuted. The manager, staff member, or director who decides that a voucher has already been used will make this decision, which will be final and binding.

Vouchers purchased at any Jaks group venue will have a till receipt stapled to a piece of card. We must be given the till receipt part of this at the point of redemption. Anyone not providing the till receipt copy, and only the card copy, will not be able to redeem, as the till receipt copy has the unique redemption number within.
When redeeming a voucher, the total amount MUST be redeemed. If there is a balance remaining on the voucher at the point of redeeming, we CANNOT::

  • Give cash change
  • Provide another voucher for the remaining balance

Customers may purchase items to take out with them to use up any remaining balance, for example a bottle of wine, or some soft drinks.

The manager’s or directors’ decision on any issues regarding voucher redemption will be final. Should the manager, staff, or directors feel that the voucher is being abused in any way, they will not allow it to be used, and their decision will be final.